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E-Commerce Marketing Case Study:

How Condition 1 Achieved 679.9% Revenue Growth in Their First Holiday Season With Us

This e-commerce marketing case study demonstrates how strategic email and SMS marketing drove exceptional growth for Condition 1, a Texas-based manufacturer of rugged protective cases.

In just 10 months of partnership, we helped Condition 1 achieve 679.9% revenue growth during their 2025 Black Friday Cyber Monday campaign—crushing their 100% growth goal and transforming their holiday performance.

A man holding a Condition 1 heavy-duty box

The Challenge: Inconsistent Holiday Performance

Condition 1, an American-made manufacturer of rugged hard cases and gear protection, came to us in February 2025 with a clear challenge: their 2024 holiday season underperformed, and they needed a partner who could unlock their email and SMS potential.

What Condition 1 offers:

Their 2024 BFCM Performance:

  • Revenue: $73.6K (Nov 24 – Dec 2, 2024)
  • Black Friday: $29.6K
  • Cyber Monday: $13K
  • Orders: 3,106
  • Email list: 135K subscribers
  • SMS list: 38K subscribers

What wasn't working in 2024:

Looking at their 2024 campaign data, we identified critical issues:

  • Limited reach: Their Black Friday “dealer exclusive” offer went to only 610 people with minimal results—116 emails delivered, zero conversions. The offer itself (buy 4 cases, get 1 free) lacked appeal for their small dealer database.
  • Missed opportunities: While they ran eight BFCM campaigns, other emails sent during the promotional period never mentioned the 30% off offer—leaving revenue on the table.
  • Narrow targeting: Early access went to just 361 Meta subscribers, and main sends only targeted engaged segments (270-day and 360-day), missing broader audiences.
  • Lack of integration: Flows, pop-ups, and non-promotional emails weren’t updated to reflect the BFCM offer, creating a fragmented customer experience.

Condition 1 set an ambitious goal for 2025: 100% year-over-year revenue growth.

Condition 1 logo

Results: 679.9% Revenue Growth & Record-Breaking Performance

2024 revenue versus 2025 revenue

Revenue Explosion

Black Friday Performance

Cyber Monday Performance

Order Volume Transformation

Customer Acquisition:

Order Volume Comparison

List Growth That Fueled Success

Email List:

Customer Acquisition:

List Growth Comparison

Email Performance Excellence

Campaign Metrics (Nov 24 - Dec 2, 2025):

  • Total campaigns sent: 13
  • List size: 453,665
  • Average open rate: 60.87%
  • Average click rate: 0.82%
  • Conversion rate: 0.08%
  • Revenue per campaign: $16,492.16

Best Performing Email:

  • Subject line: “Up to 30% off American-made protection”
  • Send date: November 29, 2025 at 3:00 PM
  • Open rate: 58.12%
Landing page design for Condition 1 for Black Friday with 30% off

SMS Performance

SMS Strategy:

Our Approach: 6 Weeks to Transform Holiday Performance

Condition 1 engaged Sweat Pants Agency in February 2025 for email and SMS marketing. With just 10 months before their critical holiday season, we had one shot to dramatically improve their BFCM performance.

Planning Timeline:

Strategic Foundation

The Offer: Up to 30% off the entire store—a rare promotion for Condition 1 that we needed to maximize.

Core Strategy: Since Condition 1 rarely offers discounts of this scale, we built a comprehensive approach ensuring every customer touchpoint reflected the 
BFCM opportunity.

Phase 1: Comprehensive Integration

Unlike 2024’s fragmented approach, we ensured complete alignment across all channels.

Phase 1: Comprehensive Integration

All discount flows: Replaced standard offers with BFCM 2025 promotion

Key learnings:

Every campaign: Added promotional reminder banners to all emails sent during the period, even non-promotional content

Pop-ups and signup forms: Updated and scheduled to remain active throughout November 10 – December 5

Result: No customer could miss the promotion, regardless of how they encountered the brand.

Comparison 2024 and 2025

Phase 2: Gift-Focused Positioning

The breakthrough tactic that significantly boosted attributed revenue.

What we did:

  • Identified best-performing emails from the previous 90 days
  • Resent to broader audiences during Black Friday and Cyber Monday
  • Used new subject lines and preview text to complement existing BFCM sends
  • Added BFCM 2025 banners to reinforce the promotion

Top-performing subject lines:

  1. “Double-checking you saw this…”
  2. “The #801 upgrade you asked for 👉”
  3. “$90 OFF our most popular rifle case”
  4. “Cyber Monday Savings Inside: Your Rifle’s First Line of Defense”
  5. “NEW & improved #801 + #179”

Urgency and scarcity tactics:

  • Countdown timers
  • “Only X hours left” messaging
  • Limited stock notifications
  • Gift guide positioning
Result: Resends contributed significantly to attributed revenue without fatiguing
the list (maintained 60.87% average open rate).

The Complete Picture

Total BFCM Revenue Breakdown

Final Results

Quote Mark
"The Sweat Pants team became an extension of our own, picking up the slack and putting the missing pieces together exactly when we needed it most. During our most important weeks, having a responsive, proactive partner made all the difference."
Jimmy Bowron
Jimmy Bowron,
Creative Director at Condition 1

What Made This Successful

1. Comprehensive Integration

We didn’t just send campaigns—we updated every customer touchpoint. Flows, pop-ups, campaigns, and even non-promotional emails all reinforced the BFCM offer. 
No fragmentation, no missed opportunities.

2. Strategic Resends

Identifying best performers and resending with fresh creative to broader audiences significantly boosted attributed revenue. This wasn’t spray-and-pray; it was data-driven amplification.

3. Gift-Focused Repositioning

Shifting from “cases on sale” to “perfect gifts for enthusiasts” tapped into existing holiday shopping behavior and expanded relevance beyond self-purchase.

4. Rapid Partnership Trust

In just 10 months, we built the trust and understanding needed to execute an aggressive BFCM strategy. Our February audit of 2024 issues informed every decision.

5. Data-Driven Execution

Using 2024 performance data and 90-day campaign analysis, we made strategic decisions about what to resend, who to target, and when to send. No guesswork.

Ready to Transform Your 
E-Commerce Performance?

Condition 1’s 679.9% growth wasn’t luck. It resulted from strategic planning, comprehensive execution, and data-driven optimization—all within 10 months of partnership.

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